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IT Project Manager (Technical Product Manager)

Department of Justice
Office of Justice Programs
Office of the Chief Information Officer (OCIO)
This job announcement has closed

Summary

This position is located in the U.S. Department of Justice (DOJ), Office of Justice Programs (OJP), Office of the Chief Information Officer (OCIO), Program and Project Management Division (PPMD). This position serves as an expert project and product manager for OJP and OCIO, specializing in cutting-edge technologies. The incumbent leads cross-functional teams to deliver iterative solutions meeting mission and user needs.

Overview

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Reviewing applications
Open & closing dates
11/05/2024 to 11/19/2024
Salary
$139,395 to - $181,216 per year
Pay scale & grade
GS 14
Location
2 vacancies in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—as determined by the agency policy. The selectee will be required to physically report to the OJP office building at least four (4) days per bi-weekly pay period.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
14
Supervisory status
No
Security clearance
Not Required
Drug test
Yes
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
JP-25-017
Control number
817682700

Duties

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  • Creates and executes objectives and milestones for IT projects supporting mission critical programs, such as implementing enterprise-level applications and IT infrastructure changes aligned with the organization's evolving business processes.
  • Develops and applies project and product management tools, procedures, templates, and activities.
  • Responsible for establishing project and product objectives, developing milestone charts, resource allocation, managing stakeholder relationships, and ensuring timely delivery within scope and budget.
  • Leads execution of the full product lifecycle using modern solutions, including AI and AI-enabling technologies.
  • Designs cost/benefit analyses to optimize human and material resources while minimizing costs.
  • Integrates configuration management, IT architecture, infrastructure design, and systems integration into comprehensive IT project plans.
  • Ensures compliance with federal laws, regulations, and standards related to information systems security and guarantees sufficient development and user testing is conducted to meet business and organizational requirements before project completion.
  • Conducts program evaluations to ensure IT initiatives achieve their objectives, identifying opportunities to improve operational efficiency and oversees complex programs involving multiple interdependent processes, concurrent tasks, overlapping deadlines, resource constraints, and competing priorities.
  • Collaborates with top management to develop and advise on long-term plans for project implementation and administration.
  • Develops business cases and IT metrics and prepares briefings, white papers, budget justifications, and cost models.
  • Researches, develops and evaluates strategies for implementing AI/ML and related technologies into current missions, processes, projects, products and services.
  • Works closely with, and may serve as lead to, human-centered design, user experience, product and software development teams or resources using Agile methodologies.
  • Manages integration of AI/ML technologies into new or existing products or services while owning or having extensive input into the product's/service's mission and strategic roadmap.
  • Identifies opportunities and creative solutions for AI integration, AI-driven product improvement and/or entirely new AI-powered product development based on needs analysis, customer research, proof of concept and organizational needs.
  • Monitors technological advancements and makes recommendations for future technology enabled products and services to support agency's mission.
  • Conducts authoritative research and analysis on the planning, development, integration, and evaluation of IT products, systems, and subsystems to meet the needs of agency's major organizational units.

Requirements

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Conditions of employment

  • U.S. Citizenship required.
  • Subject to background/suitability investigation/determination.
  • Federal payments are required to be made by Direct Deposit.
  • Requires registration for the Selective Service. Visit www.sss.gov.
  • Pre-employment drug testing required.
  • 1-year probationary period may be required.
  • Security Requirements: Non-Sensitive/Moderate Risk

Qualifications

Basic Entry Requirements:
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.


Individuals must have IT-related experience demonstrating each of the four competencies listed below.

  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance.



Specialized Experience:
Applicants must have one (1) year of specialized experience equivalent to at least the GS-13 level. Specialized experience is experience which is in or related to the line of work of the position to be filled and which has equipped the applicant with the specific knowledge, skills, and abilities to successfully perform the duties of the position.

Examples of specialized experience include:

  1. Overseeing the delivery of complex and high-risk IT projects and products, including but not limited to large-scale, agency-wide system integrations that utilize Artificial Intelligence (AI) tools to enhance the user experience.
  2. Establishing project and product objectives such as creating and maintaining product roadmaps and milestone charts, allocating resources, and managing stakeholders across the organization, including the relationship between Product Manager and Product Owner, and the relationship between in-house staff and external contractors, while ensuring timely delivery within scope and budget.
  3. Collaborating with customer experience subject matter experts (SMEs) to conduct customer research, assess customer needs, and defining and continuously enhancing project and product strategy based on quantitative and qualitative customer data, including scope, requirements, deliverables, and roadmaps.
  4. Integrating configuration management, IT architecture, infrastructure design, and systems integration into comprehensive IT project and product plans.



Technical Qualifications:
Applicants who meet the basic entry and minimum qualification requirements, as described above, will be further evaluated on the following technical qualifications:

  1. Product Management Principles
  2. IT Knowledge
  3. Project Management
  4. Communication
Additional information on the qualification requirements is outlined in the OPM Qualification Standards Handbook of General Schedule Positions and is available at OPM's website: https://www.opm.gov/qualifications/standards/indexes/num-ndx.asp

All qualification requirements must be met by the closing date of this announcement.

Education

There is no education requirement for this position.

Additional information

  • This position may be eligible for telework per agency policy.
  • OJP offers opportunities for flexible work schedules.
  • Recruitment incentives may not be authorized.
  • This vacancy announcement may be used to fill additional vacancies.
  • Please do not indicate current or former position salary in your application or resume.
  • As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
  • This position has a duty station of Washington, D.C. The selectee will be required to physically report to the OJP office building at least four (4) days per bi-weekly pay period and may incorporate leave and official travel plans into this reporting requirement. The office director or supervisor may request the selectee's presence in the office more frequently, as determined by the needs of the office. The selectee will be responsible for covering all commuting-related travel expenses. OJP employees are eligible for one transportation benefit - parking or the Department of Justice (DOJ) transit subsidy.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

For All U.S. Citizens: Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. Names of all candidates in the best qualified category will be sent to the hiring official for employment consideration. Candidates within the best qualified category who are eligible for veterans preference will receive selection priority over non-veteran preference eligibles.

For Status/Merit Promotion/VEOA candidates: Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on the announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your resume and application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.
For Interagency Career Transition Assistance Plan (ICTAP)/Career Transition Assistance Plan (CTAP) applicants: The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, or if your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP/CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. Under merit promotion procedures, to be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. Under category rating procedures, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified or better category using established category rating criteria.

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